Question 1

WHEN DOES THE SALE START?

Accepted Answer

NZT - 13 March 10am
AEDT - 13 March 8am
US EST - 12 March 5pm

Question 2

HOW LONG WILL SHIPPING TAKE DURING THE SALE?

Accepted Answer

We will be working very hard to ensure all orders placed during our End Of Season sale are being processed as quickly as possible. Due to the heavy demand, we've taken all measures available to resource up our pick-pack and fulfilment teams to ensure your order is dispatched as a priority.

Question 3

WHEN DOES THE SALE END?

Accepted Answer

NZT - 18 March 10am
AEDT - 18 March 8am
US EST - 18 March 5pm

Question 4

WHAT HAPPENS IF I BUY SOMETHING AND IT'S OUT OF STOCK?

Accepted Answer

We are doing everything we can to ensure this won’t happen. However, sometimes it’s impossible to avoid with the surge of demand for sought after products over this period. For whatever reason, if the item you purchased is out of stock our support team will be in touch with a swift resolution.

Question 5

WHAT HAPPENS IF I WANT TO RETURN AN ITEM BOUGHT FROM THE END OF SEASON SALE?

Accepted Answer

Unfortunately, all sales on discounted items throughout our sale period are final. We will not be accepting returns, refunds or exchanges for sale items. If you are needing to get in touch with us about this, please feel free to reach out to our support team at support@iloveugly.net

Question 6

CAN I USE A DISCOUNT CODE?

Accepted Answer

Everything will already be discounted, so theres no need for discount codes. Discount codes will also not be valid for the duration of the sale.

Question 7

FREE GIFT WITH PURCHASE FOR THE FIRST 48 HOURS.

Accepted Answer

Get a free pair of ILU Socks when you place an order in the first 48 hours. These will be chosen at random.Minimum spend threshold - $150

FAQ